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The Support Ticket Translation – How to Get Your Boss Listening

The Support Ticket Translation – How to Get Your Boss Listening

by Simon Pardo | Jul 2, 2026 | Managed Services, IT Consultancy

You speak in tickets. They think in pounds. Here’s how to bridge the gap. Building an IT Business Case, Measuring the Right Metrics We’ve all been in that meeting; the one where your boss asks you what KPIs you measure around IT, how those impact the business...
The Hidden Cost of IT – What Your Business Isn’t Measuring

The Hidden Cost of IT – What Your Business Isn’t Measuring

by Simon Pardo | Jul 2, 2026 | Managed Services, IT Consultancy

Maximizing ROI on IT Investments – Firming Up Analysis on Soft Costs There is a cost in your business right now that almost certainly does not appear anywhere in your management accounts, your IT reports, or your board papers. It is the cost of how your staff...
Friday Fraud, the SRA, and You – How Cyber Essentials can Help.

Friday Fraud, the SRA, and You – How Cyber Essentials can Help.

by Simon Pardo | Jun 22, 2026 | Cybersecurity, IT Consultancy

Cyber Essentials v3.3 and the SRA: What the April 2026 Update Means for Your Law Firm In April 2026, the National Cyber Security Centre (NCSC) published version 3.3 of the Cyber Essentials Requirements for IT Infrastructure. On the surface, it’s just an incremental...
How to Show IT as a Growth Driver, Not a Cost Centre

How to Show IT as a Growth Driver, Not a Cost Centre

by Simon Pardo | Jun 15, 2026 | Managed Services, IT Consultancy

IT as a Growth Driver Every business has goals. IT either helps achieve them or gets in the way. The difference between a budget that gets approved and one that gets deferred often comes down to which story you’re telling. Ask a typical senior leader what IT...
The One-Page IT Business Case Your Director Will Actually Read

The One-Page IT Business Case Your Director Will Actually Read

by Simon Pardo | Jun 15, 2026 | Managed Services, IT Consultancy

Hopefully you’ve learned some top business case-building tips so far. Now let’s turn it into something you can put in front of a decision maker. The biggest mistake in IT business cases is not a lack of evidence. It is too much of it, presented in the...
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