Strategic IT Support

How We Can Help

Firstly, our mission is to help above everything else. Whether that leads to future referrals after getting a better understanding of who we are and how we do things, or to a full-blown strategic partnership down the line, we love to leave you better informed and clearer on how you can get the best out of your IT than before you met us.

Strategic IT Support

Our Truly Managed Service

Our Truly Managed Service has come about from a desire to offer a straight- forward yet comprehensive support offering, mapping business benefit back to every element of this package. The difference has been dramatic for existing clients who moved across to TMS with us, enabling them to benchmark themselves with more clarity and to feel more confident of the value TMS brings to the table.

So please, do take a closer look for yourself and get a further feel for the results this could get you.

Click on the buttons below.

 

Advanced IT Requirements

What our customers say

“Alex was very quick on the task and also followed-up afterwards.”

Ineza
The Gilbert & George Centre

“Alex was very quick on the task and also followed-up afterwards.”

Ineza The Gilbert & George Centre
Ineza
The Gilbert & George Centre

It was all about getting the right systems in place for now, and I didn’t feel I was being upsold or pushed into anything. That really worked for me.

Jo
Hello Dorking

It was all about getting the right systems in place for now, and I didn’t feel I was being upsold or pushed into anything. That really worked for me.

Jo Hello Dorking
Jo
Hello Dorking

“The relationship isn’t transactional —it’s a partnership. We trust them, and they’ve earned that through consistency, communication, and real expertise.”

Alpesh
Apotec

“The relationship isn’t transactional—it’s a partnership. We trust them, and they’ve earned that through consistency, communication, and real expertise.”

Alpesh, Apotec
Alpesh
Apotec

“As always, Jonathan redenered exceptional to our requirement. Very fast and reliable.”

Rheng
Monaco Engineering Solutions

“As always, Jonathan redenered exceptional to our requirement. Very fast and reliable.”

Rheng Monaco Engineering Solutions
Rheng
Monaco Engineering Solutions

“Ben was Super Excellent. He fixed my computer issue with swift and detailed expertise. He went above and beyond and fixed issues that were on my PC prior to my calling. I am so overjoyed I no longer have computer issues.”

Alan
James Associates

“Ben was Super Excellent. He fixed my computer issue with swift and detailed expertise. He went above and beyond and fixed issues that were on my PC prior to my calling. I am so overjoyed I no longer have computer issues.”

Alan
Alan
James Associates

Strategic IT Support

Resources & Articles

Rows of green glass bottles on an automated production line in a factory setting.

We Grew 25% Last Year. Why Does Our IT Feel Like It’s About to Break?

When Growth Exposes the Cracks IT infrastructure for growing manufacturers is one of those things that works fine — until it really, really doesn't. If your business...
Close-up of a vintage industrial machine showcasing levers and buttons in Kayseri, Türkiye.

Every Minute Your System Is Down, the Clock Is Ticking: How Proactive IT Protects Your Manufacturing Business

What Does an Hour of Downtime Actually Cost You? Industry estimates suggest unplanned downtime costs manufacturers an average of £4,000 to £8,000 per hour — and for...
Radar chart showing business health across six evolutionary needs."

Growth vs Evolution: 5 Uncomfortable Truths About Scaling Your Business (Number 4 Is About Your IT)

Growth vs Evolution: Ticking the SEO Box We seem to be at a significant crossroads as a species. You can feel it instinctively.   In a data-driven world, that kind...
A plant manager reviews IT infrastructure for growing businesses on a laptop inside a modern UK manufacturing facility.

Has Your IT Infrastructure Kept Pace With Your Growth?

When the Business Outgrows the IT Your order book has grown. You've taken on new staff, added production capacity, maybe opened a second site. By almost every measure,...
A conveyancing solicitor reviewing documents at a desk with a laptop, representing cybersecurity risks facing law firms.

Why Conveyancing Firms in Surrey and the Home Counties Are Being Targeted by Cyber Criminals

The Threat Is Closer Than You Think Cyber fraud targeting conveyancing solicitors is not a distant, abstract risk. It is happening to firms of your size, in your...
Dandruff on man's shoulder. Comparing reactive IT with green IT

Treating the Flake vs Finding the Cause: A Case for Proactive, Green IT Support

Green IT; Making Circular Less Square The Business Model That Prefers Things Flaky There's a quietly uncomfortable truth sitting inside a lot of anti-dandruff shampoo...
How to Get More from Your IT Spend. Man on unicycle, riding up a growth line chart arrow

Is Your IT Working for You or Simply Working? Discover the Difference

How to Get More from your IT Spend: 5 Areas to Look At. "Nothing to See Here"… Here's a question worth sitting with for a moment: how confident are you that IT is doing...
Hand held to ear through paper sheet

The Support Ticket Translation – How to Get Your Boss Listening

You speak in tickets. They think in pounds. Here's how to bridge the gap. Building an IT Business Case, Measuring the Right Metrics We’ve all been in that meeting; the...
Tape measure and paper.

The Hidden Cost of IT – What Your Business Isn’t Measuring

Maximizing ROI on IT Investments - Firming Up Analysis on Soft Costs There is a cost in your business right now that almost certainly does not appear anywhere in your...
two people back to back in disagreement and in need of IT consultancy

From Breakdown to Breakthrough: The Power of Hearing Both Sides in IT Consultancy

IT Consultancy - Keeping Things Human Another productive session chalked up. One last sip of coffee, quick scan over the notes, aaand..."Save". Presenting Issues...