Automation & AI
Hype or Help?
The noise around this subject can hit deafening levels at times. Businesses that look beyond the hype and deploy strategically tend to look at AI as another decent tool in the kit-bag, as opposed to a silver bullet. Taking a more balanced view could mean delaying deployment or shifting focus to other areas of improvement that are more aligned to business goals, that AI could enhance more effectively later down the track.
AI and automation done right can meaningfully reduce costs, free up your team’s time, and sharpen business operations; less hours lost to repetitive admin, smarter use of tools you probably already pay for (Microsoft 365, we’re looking at you), and processes that run themselves whilst your people focus on more rewarding work that actually moves the needle.
Automation Planning
Isn’t Everyone Doing It?
With the buzz around AI, it’s easy to assume that anyone who’s anyone is using it, and to delay on this will mean losing out. That FOMO will certainly benefit AI companies and investors but won’t necessarily help your business. Rushed attempts stutter and stall ,or worse still, cause real harm. Automating a broken process just breaks it faster. Deploying AI tools without a data governance policy can expose confidential information to staff and to the wider world. Rushing the groundwork doesn’t save time; it creates a much bigger problem to unpick later. “Preparation, preparation, preparation” is an adage that still holds true, regardless of how alluring the finish line may seem.
Automation & AI
What Does Good Look Like?
Somewhere between aspiration, imagination, realism and preparation, sits the answer to that question. That sweet spot will be different for every company, and taking time to really understand why you want to use AI and automation and when, is a conversation we are happy to have, without pushing any specific agenda.
So take your time, jump on a call with us, or jump on our widget below and explore the AI and automation potential, suss out how ready you are, and get a sneaky peek at potential savings on the table. It takes a couple of minutes, and the results are yours to keep.
Not ready yet? That’s genuinely fine, and more common than you’d think. Better to know now than six months into an AI bodge job!
AI Consultancy
Our Job isn’t to Sell You AI; It’s to Advise on Your Readiness.
Before recommending any AI or automation project, we’ll run you through our readiness assessment. It’s more than a tick-box exercise; it ensures you have the right foundations in place… documented processes, data governance, staff awareness, infrastructure, GDPR considerations, and more.
If the foundations are there, we’ll help you move quickly and confidently. If they’re not, we’ll highlight what needs fixing and help you fix it. What may feel like a slower start can prove to be the difference between a project that delivers and one that costs you twice.
Want to know what the road to AI & automation readiness looks like? Jump on our widget below and take it for a spin!
Business Case Builder: AI & Automation Readiness Calculator
The two-step tool below assesses where AI or automation could help your business and how ready you actually are for it — covering foundations like data governance, documented processes, and staff awareness — before estimating the savings on offer. Savings estimates are based on a mix of UK productivity data and wider international research into AI adoption, and the readiness questions mirror the same criteria our consultants use in a Discovery Session. Take it on its own to sanity-check your AI readiness, or use it as one piece of a fuller business case (ToMaS can guide you through both steps and help translate your readiness report into next steps).
Advanced IT Requirements
What our customers say
“Alex was very quick on the task and also followed-up afterwards.”
It was all about getting the right systems in place for now, and I didn’t feel I was being upsold or pushed into anything. That really worked for me.
“The relationship isn’t transactional —it’s a partnership. We trust them, and they’ve earned that through consistency, communication, and real expertise.”
“As always, Jonathan redenered exceptional to our requirement. Very fast and reliable.”
“Ben was Super Excellent. He fixed my computer issue with swift and detailed expertise. He went above and beyond and fixed issues that were on my PC prior to my calling. I am so overjoyed I no longer have computer issues.”
Strategic IT Support
Resources & Articles
The Hidden Cost of Slow IT Support in a Conveyancing Practice — and Why Break-Fix Is Costing You More Than a Managed Contract
Seven Questions to Ask Your IT Provider to Find Out Whether They Actually Understand Your Business
What’s Included in Computer Care’s Managed IT Support for Manufacturers — and What Happens When Your Production Systems Go Down at 2am
How Conveyancing Firms with Remote Fee Earners Are Managing IT Support Without Hiring an In-House IT Team
What Happens to Your Conveyancing Firm if Your IT Goes Down on Completion Day — and How to Make Sure It Never Does
Looking for IT Support in Surrey? Here’s What a Local Managed IT Provider Actually Does
Is Your SAP Company Really Equipped to Support Your IT Infrastructure?
Is Your Microsoft 365 Setup Actually Protecting Your Law Firm — or Leaving Client Data Exposed?
The SRA Compliance Checklist Every Conveyancing Practice Manager Should Have for IT and Cybersecurity
