This quick step guide will show you how to troubleshoot common printing issues.
- Ensure that your printer is properly connected to your computer. This could be a physical connection (like a USB cable) or a wireless connection.
- Make sure that the printer’s electrical cord is plugged into an electrical outlet and that the power switch is turned on.
- Turn off your printer, wait for a few seconds, then turn it back on.
- Make sure your printer is set as the default printer and its status is not set to offline.
- Windows has a built-in tool to help diagnose and fix common printer problems. To access it, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer.
If you encounter any issues, please contact Computer Care Support for assistance.
