What is AI and why is it good for businesses?
Unless you’ve been living under a rock, you’ll have heard of AI (Artificial intelligence) and it’s rise into the business world. Organisations are harnessing the power of AI and its ability to enhance efficiency and productivity by automating repetitive tasks and streamlining complex business processes.
A big win is that it minimises human error by improving the overall accuracy and precision of operations, as well as accelerating decision-making due to its ability to process lots of data at once.
With process automation powered by AI, organisations can allocate their resources strategically, focusing on high-value tasks while leaving routine, time-consuming activities to automated systems. This not only frees up time for employees to engage in more creative and strategic tasks, but also ensures that business operations run seamlessly and efficiently.
What are the benefits of using AI in businesses?
We already know that businesses can harness the power of AI tools to enhance efficiency and productivity. This is achieved through the automation of repetitive tasks, saving time and allowing employees to focus on more strategic and value-added activities that help towards business growth and competitiveness (win win!.
AI tools’ ability to analyse vast amounts of data in real-time, contribute towards the optimisation of supply chains by forecasting demand accurately. As well as enhancing marketing strategies by analysing consumer behaviour patterns. All providing valuable insights that can inform business leaders, encouraging data-driven strategies and enhance overall performance.
Other benefits of incorporating AI into your business can also lead to cost savings and resource optimisation. By automating routine processes, businesses can reduce the time and effort required to complete tasks, leading to increased operational efficiency. AI tools can help identify areas for improvement and suggest solutions to enhance business processes.
Additionally, the implementation of AI technologies, such as the use of chatbots, can enable businesses to deliver personalised customer experiences, leading to increased customer satisfaction and loyalty.
Implementing and integrating AI tools
One of the first steps to take is to identify the repetitive tasks your team spend time doing, can they be automated, and then evaluating which AI tool best suits your needs.
When looking to integrate AI into your business operations, we recommend looking for a tool that is appropriate to your needs, and can be integrated seamlessly into your existing systems. For example, if you use Microsoft Office, we recommend using Microsoft’s Copilot, designed to be used with Microsoft apps such as Word, Excel and Powerpoint.
For automation that integrates with other apps, then Zapier and Make are two great options to get started with. Initially, set-up some basic automations, such as bringing all communication methods into one platform, such as Slack, needing only one log-in and ensuring nothing gets missed.
Over time, set-up more complex automations to suit your needs, and with over 7,200 apps available in Zapier, you’re sure to find something that will streamline your business’ needs.
Overall, embracing AI technologies allows companies to stay competitive in the ever-evolving business landscape and adapt to changing market demands with agility and precision.
Leveraging AI in your business can revolutionise how you operate, enabling you to stay ahead of the competition and drive sustainable growth.
If you haven’t already, join one of our webinars where we introduce using Microsoft’s Copilot within your organisation. Find out more on our Linkedin Events page here.