Cookie Policy
This Cookie Policy explains how Computer Care (“we”, “us”, or “our”) uses cookies and similar technologies to recognise you when you visit our website at https://computercare.co.uk (“Website”). It explains what these technologies are, why we use them, and your rights to control their use.
What are Cookies?
Cookies are small text files that are stored on your browser or device when you visit a website. They help us understand user behaviour, personalise content, and improve security and performance.
Cookies may be:
- Session cookies, which are deleted when you close your browser
- Persistent cookies, which remain on your device until they expire or are deleted
How We Use Cookies
1. Strictly Necessary Cookies
These are essential for the website to function. They include cookies used to:
- Submit forms via Gravity Forms
- Maintain session integrity
- Enable security features
These cookies do not require consent.
2. Performance and Analytics Cookies
Used to collect data on how visitors interact with our site, helping us improve usability and content. These may include:
- Google Analytics – tracks page views, session time, bounce rate
- Hotjar – heatmaps and session recordings
3. Functionality Cookies
These enhance your experience by remembering preferences and user selections (e.g. form auto-fill).
4. Advertising and Retargeting Cookies
We use third-party tools to deliver relevant ads and measure ad performance:
- Microsoft Advertising
- Google Ads Remarketing
- LinkedIn Website Retargeting
- GoHighLevel CRM Tracking
These cookies may track browsing activity across sites if you’ve consented to tracking.
Cookies Set by Third Parties
Some cookies are set by third-party platforms integrated into our site. These include:
- YouTube (for embedded video content)
- Twitter/X (social media widgets)
- Cloudflare (for performance and protection)
Each third party has its own privacy and cookie policy. Links are available in our Privacy Policy.
Managing Cookies
When you visit our website for the first time, you’ll see a cookie banner giving you the option to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can also manage cookies via your browser settings at any time:
Note: Disabling cookies may impact the functionality of certain features.
Your Consent
By continuing to use our site after seeing the cookie banner, you consent to the use of cookies unless you opt out. You can withdraw consent at any time by adjusting your preferences.
Changes to This Policy
We may update this Cookie Policy as technologies or legal requirements evolve. When we do, we’ll update the date at the top and notify users where appropriate.
Contact Us
If you have any questions about our use of cookies or your data, please contact us at:
Email: support@computercare.co.uk
Phone: 0207 100 9317